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Appointments / Cancellation Policy
We generally book younger, more anxious patients earlier in the day to give our staff more time to spend with each child on an individual basis. Because of school, we generally see older children in the afternoon. Here are a few guidelines to assist you with the appointment process:
For your convenience, we will contact you prior to your appointment to confirm your visit and receive verbal confirmation.
To help us remain on schedule, we ask that you arrive 5 minutes before your scheduled appointment time.
If you need to cancel an appointment, please give our staff 24 hours’ notice so that we can offer the time slot to another child.
We accept most dental insurance plans, including state sponsored insurance. For your convenience, we file insurance claims on your behalf and provide you with an ESTIMATE of what your insurance plan will pay, as well as, offer payment options for any remaining balance. If your insurance does not pay after 60 days, the remaining balance will be guarantor responsibility. Please confirm your insurance acceptance when you make your appointment. If you have a change in your insurance, please notify our office at least 24 hours before your appointment. It is our mission to provide you with affordable, high-quality treatment that fits your budget. Please ask our administrative team how we can help!
Self-pay patients receive a 25% discount when paid in full. We accept cash, check, all major credit cards, as well as, Care Credit at the time of service.
Blue Cross Blue Shield
Smiles for Children